Terms of service
WAGN TAILS
TERMS OF SERVICE
Last Updated: June 4, 2026
IMPORTANT NOTICE: THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT, CLASS ACTION WAIVER, DISCLAIMER OF WARRANTIES, ASSUMPTION OF RISK, LIMITATION OF LIABILITY, AND INDEMNIFICATION PROVISIONS.
OVERVIEW
Welcome to Wagn Tails. The terms “we,” “us,” and “our” refer to Wagn Tails. By accessing or using our website, products, or services, you agree to these Terms of Service.
SECTION 1 – ELIGIBILITY
You must be at least 18 years old or the age of majority in your jurisdiction to purchase products or use the Services.
SECTION 2 – PRODUCTS
We attempt to display products accurately. Product descriptions, images, dimensions, specifications, colors, and availability may contain errors and may change without notice.
We reserve the right to discontinue, modify, limit, or refuse sales of any product at any time.
SECTION 3 – ORDERS
All orders are subject to acceptance.
We may refuse, cancel, limit, or modify orders for any reason, including suspected fraud, pricing errors, inventory issues, abuse, or violations of these Terms.
SECTION 4 – PRICING
Prices may change without notice.
We reserve the right to correct pricing, description, inventory, typographical, or technical errors at any time.
SECTION 5 – SHIPPING
Delivery dates are estimates only.
Wagn Tails is not responsible for shipping delays, carrier delays, customs delays, weather events, labor disruptions, or events outside our control.
Risk of loss transfers to the customer upon delivery of the package to the carrier.
SECTION 6 – PET PRODUCT DISCLAIMER
All products are intended for use only as directed.
Pets vary in size, behavior, temperament, strength, health condition, activity level, and individual characteristics.
No product can guarantee safety, injury prevention, containment, restraint, escape prevention, comfort, durability, behavior modification, or suitability for every pet.
Customers are solely responsible for:
• Selecting appropriate products
• Ensuring proper fit
• Proper installation
• Proper use
• Product inspection
• Product maintenance
• Supervising pets
Products showing wear, damage, defects, chewing damage, deterioration, or misuse should be discontinued immediately.
SECTION 7 – ASSUMPTION OF RISK
By purchasing, possessing, gifting, using, or allowing others to use products sold by Wagn Tails, you knowingly and voluntarily assume all risks associated with:
• Ownership
• Installation
• Handling
• Storage
• Use
• Misuse
• Pet interaction
You accept full responsibility for any resulting injury, illness, death, property damage, veterinary expense, loss, or claim.
SECTION 8 – NO PROFESSIONAL ADVICE
Information provided through the Services is for general informational purposes only.
Nothing on the website constitutes veterinary, medical, legal, professional, or behavioral advice.
SECTION 9 – DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL PRODUCTS, CONTENT, SERVICES, INFORMATION, AND MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
WAGN TAILS DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:
• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• PERFORMANCE
• DURABILITY
• ACCURACY
• RELIABILITY
• SAFETY
WE DO NOT GUARANTEE THAT PRODUCTS WILL MEET CUSTOMER EXPECTATIONS OR BE SUITABLE FOR ANY PARTICULAR PET.
SECTION 10 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WAGN TAILS AND ITS OWNERS, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, AFFILIATES, SUCCESSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:
• PET INJURY
• PERSONAL INJURY
• DEATH
• PROPERTY DAMAGE
• VETERINARY COSTS
• LOST PROFITS
• LOST DATA
• BUSINESS INTERRUPTION
• INCIDENTAL DAMAGES
• INDIRECT DAMAGES
• CONSEQUENTIAL DAMAGES
• SPECIAL DAMAGES
• PUNITIVE DAMAGES
WHETHER ARISING IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR OTHERWISE.
SECTION 11 – LIABILITY CAP
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF WAGN TAILS FOR ANY CLAIM SHALL NOT EXCEED THE LESSER OF:
(A) THE PURCHASE PRICE OF THE PRODUCT GIVING RISE TO THE CLAIM; OR
(B) ONE HUNDRED UNITED STATES DOLLARS ($100).
SECTION 12 – RELEASE OF CLAIMS
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU RELEASE AND DISCHARGE WAGN TAILS FROM CLAIMS ARISING FROM:
• PRODUCT USE
• PRODUCT MISUSE
• PET BEHAVIOR
• CUSTOMER NEGLIGENCE
• THIRD-PARTY ACTIONS
• PRODUCT WEAR
• PRODUCT DAMAGE
EXCEPT WHERE PROHIBITED BY LAW.
SECTION 13 – INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Wagn Tails and its affiliates from any claims, damages, losses, liabilities, costs, expenses, settlements, or attorneys’ fees arising out of:
• Product use
• Product misuse
• Pet-related incidents
• Violations of these Terms
• Violations of law
SECTION 14 – INTELLECTUAL PROPERTY
All content, trademarks, graphics, logos, designs, product descriptions, and website materials belong to Wagn Tails or its licensors.
SECTION 15 – THIRD-PARTY SERVICES
We may utilize third-party service providers including Shopify, payment processors, analytics providers, shipping providers, and advertising partners.
We are not responsible for third-party services.
SECTION 16 – FEEDBACK
Any suggestions, reviews, feedback, comments, or submissions may be used by Wagn Tails without restriction or compensation.
SECTION 17 – PROHIBITED USES
You may not:
• Violate laws
• Commit fraud
• Interfere with website operation
• Upload malicious software
• Scrape website content
• Misrepresent your identity
SECTION 18 – FORCE MAJEURE
Wagn Tails shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, internet outages, carrier disruptions, labor disputes, governmental actions, pandemics, supplier shortages, or acts of God.
SECTION 19 – BINDING ARBITRATION
Any dispute arising from products, services, purchases, website use, or these Terms shall be resolved exclusively through binding arbitration on an individual basis.
The parties waive any right to a jury trial.
SECTION 20 – CLASS ACTION WAIVER
You agree that all disputes shall be brought solely in your individual capacity.
You waive participation in:
• Class actions
• Collective actions
• Representative actions
• Mass arbitration proceedings
to the fullest extent permitted by law.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by the laws of the State of Arkansas.
SECTION 22 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 23 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Wagn Tails regarding the Services.
SECTION 24 – CHANGES
We may update these Terms at any time by posting revised versions on the website.
SECTION 25 – CONTACT
Questions regarding these Terms may be submitted through the contact methods provided on the website.